Privacy Policy

When creating an account at valentinathoerner.com to buy your tea or a digital product, we will collect some personal information that you are sharing with us.

The information usually includes name, address, phone number, delivery address, email address, and details of the items you have ordered. We use this information strictly for the following:

  • Processing your order, and contacting you if there are any issues with the order
  • Making your subsequent visits to the website smoother
  • Allowing us to contact you should we need to with information relating to your goods or any subsequent offers
  • To profile our customer database to help us improve our service and product range

We do not store your credit card info since the payment is processed by our payment processor Stripe. [more info].

We are committed to ensuring that your information is secure, our customers’ privacy is of the highest importance to us. We will never release your details to third party organizations for the purpose of marketing or communications without your prior agreement.

If you have opted into our newsletter, we may contact you via email about information and services that we believe would be of interest to you.

Cookies

When you access valentinathoerner.com we will use cookies (very small, completely safe and secure text files) to identify your computer and to know whether you’ve been here before. This helps us personalise our website to your best interests, like updating your shopping cart when you add a product or remembering your address when you order. Cookies enable us to make any purchases you make on our website quicker and easier. Cookies cannot read any other information that may be stored on your hard drive, or access any other information about you, or people who may use your computer.

Website Security

We use Secure Server Technology to ensure all data submitted through our website is protected. You can check this by looking at the URL in your browser’s navigation bar. There should be a green lock in front of the domain name:

Secure website lock

You may also be interested in our Terms & Conditions.

By continuing to use the site, you agree to the use of cookies. more information

The cookie settings on this website are set to "allow cookies" to give you the best browsing experience possible. If you continue to use this website without changing your cookie settings or you click "Accept" below then you are consenting to this.

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